Privacy Policy

Last Updated: November 2025

1. Introduction

PersonAIzer LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI persona platform ("Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Username and password
  • Profile information (optional)

2.2 Usage Data

We automatically collect information about how you use the Service, including:

  • Session duration and frequency
  • Features accessed and interactions
  • Device information (browser type, operating system)
  • IP address and location data
  • Log files and error reports

2.3 Content Data

We collect and process content you create or upload, including:

  • AI persona configurations and customizations
  • 3D models, textures, and documents
  • Conversation transcripts and interactions
  • Audio and video data processed through the Service

2.4 AI Processing Data

When you use our AI features, we process:

  • Speech-to-Text (STT): Audio input is sent to our speech recognition services (Google Cloud Speech, Azure Speech Services) for transcription
  • Text-to-Speech (TTS): Text responses are sent to our speech synthesis services for audio generation
  • LLM Processing: Conversation context and prompts are sent to our language model services (Azure OpenAI) for generating AI responses

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process and respond to your requests
  • Enable AI-powered features (STT, TTS, LLM processing)
  • Monitor usage and enforce subscription limits
  • Send service-related communications
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Third-Party Services

We use third-party services to provide AI capabilities:

  • Google Cloud Speech-to-Text & Text-to-Speech: For audio processing and generation
  • Azure OpenAI: For language model processing and AI responses
  • Azure Cognitive Services: For additional AI features

When you use these features, your data (audio, text, conversation context) is transmitted to these third-party services in accordance with their privacy policies. We do not control how these third parties use your data beyond what is necessary to provide the Service.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

  • Data encryption in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments
  • Data stored on secure cloud infrastructure (Azure)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time by contacting us at info@personaizer.com.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at info@personaizer.com.

8. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

  • Contractual necessity: To provide the Service you requested
  • Legitimate interests: To improve and maintain the Service
  • Consent: Where you have provided explicit consent

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights under GDPR.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze Service usage
  • Improve user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

PersonAIzer LLC
Email: info@personaizer.com
Address: Georgia, Tbilisi, Vake District, Irakli Abashidze St. 34, Block I, Entrance 1, Floor 1, Commercial Space №A-3